About Modern Shoes World: We cater to the globally-minded individual who values both style and substance. Our clients appreciate accessible luxury—footwear that blends high-end design with everyday versatility, from the boardroom to weekend relaxation. Rooted in San Antonio with a spirit of personal care, we serve shoe lovers worldwide with curated collections for real lives.
Products & Collections
What types of shoes do you offer?
We offer carefully curated collections for both MEN and WOMEN. Our range includes sophisticated Lace Ups and Formal Shoes, elegant Monk Straps, durable Boots, versatile Sneakers, comfortable Casual Shoes, and relaxing Sandals & Slippers. Explore our unique lines like Magic Tansmith and Blue Stride for distinctive style.
How do I find the right size?
Each product page includes a detailed size guide. We recommend measuring your foot and comparing it to our specific brand measurements for the perfect fit. Our collections are Curated for Real Lives, emphasizing both comfort and style.
Are your shoes suitable for wide feet?
Many of our styles, particularly in the Boots and Casual Shoes categories, offer generous fits. Please check the individual product description for specific width information or contact our customer service for personalized advice.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards: Visa, MasterCard, and JCB, as well as PayPal for secure and convenient checkout. Our pricing is transparent with no hidden fees.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your personal and payment details. Your transaction is safe and secure with us.
Can I modify or cancel my order after placing it?
Orders enter our processing system quickly. If you need to change or cancel your order, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been prepared for dispatch.
Shipping & Delivery
Where do you ship from?
All orders are carefully prepared and dispatched from our hub at 2843 Weekley Street, San Antonio, US 78205.
What are my shipping options and costs?
- 🚀 Standard Shipping ($12.95 USD): Via DHL or FedEx. Delivery in 10-15 business days after dispatch. Fully trackable. Ideal for when you need your Formal Shoes or Magic Tansmith shoes with more urgency.
- 🌍 Free Standard Shipping: Via EMS. FREE on all orders over $50 USD. Delivery in 15-25 business days after dispatch. Perfect for planning ahead and enjoying exceptional value.
How long does order processing take?
Order processing takes 1-2 business days after payment confirmation. We meticulously check every pair to ensure perfection before it begins its journey to you.
Do you ship to my country?
We ship worldwide, excluding only the most remote regions of Asia and other isolated areas. If you have a specific question about delivery to your location, please contact us.
Are there any extra customs or import charges?
For international orders, any applicable customs duties or import taxes are the responsibility of the recipient. Modern Shoes World does not charge these fees; they are determined by your local customs authority. Our product pricing is transparent and does not include these potential costs.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing your tracking number. You can use this number on the carrier’s website (DHL, FedEx, or EMS) to follow your package’s journey to your doorstep.
Returns & Exchanges
What is your return policy?
Your confidence in our shoes is paramount. We offer a straightforward 15-day return policy from the date you receive your item. Shoes must be in unworn, original condition with all packaging. Please visit our dedicated Returns & Exchanges page for full instructions on how to initiate a return.
Who pays for return shipping?
Details regarding return shipping costs are provided on our Returns & Exchanges page. We aim to make the process as hassle-free as possible as part of our service promise.
How long does it take to process a refund?
Once we receive and inspect the returned item, we will process your refund to the original payment method. This typically takes 5-10 business days after receipt.
Need More Help?
Our customer service team is dedicated to ensuring your journey with Modern Shoes World is seamless. For any further questions regarding shipping, tracking, sizing, or your order, please do not hesitate to contact us.
Email: [email protected]
Mailing Address: Modern Shoes World, 2843 Weekley Street, San Antonio, US 78205
Step Into Style, Wherever You Are.